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However, seven passengers who returned from an August 7 voyage on the ship to the Cayman Islands told Insider they experienced temperatures so unbearable on board that they said became dangerous. We just got off the Magic Saturday and my ONLY complaint was the insufficient air conditioning!!!!!!! It was way too warm in our cabin and also in all the common areas, exceptions were the main dining rooms and the show theater and spotlight lounge. It may be the location of the cabins, and if that's true, I will start choosing my cabin number. They told us that was NORMAL, I assured them that it was NOT NORMAL for us.
Carnival Cruise Ship Air Conditioning Issues Lead to Refunds - Cruise Hive
Carnival Cruise Ship Air Conditioning Issues Lead to Refunds.
Posted: Sun, 30 Jul 2023 07:00:00 GMT [source]
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Aside from lounge furniture, a shower area, and an optional butler service, these Half Moon Cay rentals have ceiling fans and electric fans. A temperature sensor at the heat exchanger’s output sends data to a programmable logic controller in order to monitor the output of the heat exchanger. The programmable logic controller is in continuous communication with an automated regulating valve located at the input of the heat exchanger. It is advisable to adjust the room temperature separately from the chiller unit since doing so will result in greater plant efficiency and shorter response times.
Gastro Outbreak Hits Luxury Cruise Ship
The water also caused the air conditioning to be knocked out with guests needing to be moved. Some cabins had around 3-4 feet of flooding with water pouring from the ceilings. Two passengers from the August 7-12 cruise whose identities are known to Insider said their families were satisfied after receiving a similar credit for their fare. Two additional passengers aboard the Sunrise on the August 7-12 cruise who spoke to Insider indicated they had received varying refund amounts and weren't satisfied with the outcome.
Newfoundlanders ended up booking the same Caribbean cruise in ’total fluke,’ reports say
The high temperatures persisted on Carnival Cruise Line's Carnival Sunrise ship for the duration of the sailing, the 39-year-old staff analyst said, hovering as high as 80 degrees inside her cabin for the majority of the trip. The vessel was on a five-night cruise that departed from Miami on July 24, with stops in Jamaica and Grand Cayman. Staying hydrated, enjoying an ice cream cone, taking advantage of the ship’s pools, or finding public areas with stronger air conditioning are all options for remaining cool and relaxed. It is not unusual for different areas of a large cruise ship to have temperature fluctuations based on ventilation, air flow, outside doors, whether that part of the ship may be shaded, and other factors.
Changes to Half Moon Cay Villas and Cabanas
The majority of them feature climate control in all of the communal areas as well as the cabins. Irrespective of where in the globe the trip is really taking place, the temperature aboard is often maintained at a level that is quite constant. CCL didn't specify how long the air conditioning and other services (including in-cabin refrigerators) were impacted, and they didn't respond to inquiries about the solutions offered to affected passengers.
When Did Cruise Ships Get Air conditioning?
I booked the cheapest balcony cabin on Carnival's newest ship for $2600. Look inside my 205-square-foot balcony ... - Cruise Blog
I booked the cheapest balcony cabin on Carnival's newest ship for $2600. Look inside my 205-square-foot balcony ....
Posted: Thu, 14 Mar 2024 07:00:00 GMT [source]
She and her husband even took turns sleeping on their balcony on the first night of the cruise. “We faced the patio chairs (toward) each other, and we put our legs up and took small, brief little dozing naps here and there just to kind of absorb some of that air,” she told USA TODAY. Under typical circumstances, there are detectors that measure the amount of CO2 in the air and control the operation of the air conditioner according to the requirements. Because of the widespread of the Coronavirus, the air conditioning settings on all operating boats have been increased to their maximum capacities. Don’t be disheartened if the room doesn’t cool quickly since it might take some time for the cabin to reach the temperature that you selected. Therefore, the heat may be conveniently expelled by directing the hot gas via the condenser heat exchanger.
Carnival Sensation is 70,367 gross tons with a passenger capacity of over 2,000 at double occupancy. The vessel last underwent a dry dock in 2017 and there is one scheduled for January 2020. She joined the fleet in 1993 and one of the oldest in the fleet. All rights reserved.All articles, images, product names, logos, and brands are property of their respective owners. I didn't know that the card slot controlled the AC - I thought it only controlled the lights. I always turn the lights out when leaving the cabin anyway so it wouldn't hurt for me to leave a card in the slot.
The passenger waited just over two weeks to hear back from Carnival and received a credit for about half the cost of their pair of July 24 tickets to use on another cruise, which she said left her "pretty satisfied." Outside, as the ship sailed to Jamaica and Grand Cayman, the heat outside reached over 90 degrees. Temperatures above 80 degrees require people, especially those with underlying illnesses, to take caution to prevent heat-related illness, according to CNN. Over 90 degrees, the weather becomes dangerous, where heat illness is likely, and heat stroke becomes possible, CNN reported.
Keeping Cool Onboard
One passenger who spoke on condition of anonymity told Insider that shortly after she returned to port, she contacted customer service and was told to email her concerns to the corporate customer-service address. Cruise ships usually try to avoid having the dining room being too warm because men may be wearing a jacket, particularly on formal nights, and it would be uncomfortable if the dining room was warm. Qui Ellegan said she and her family noticed a lack of air conditioning on their cruise last week “immediately” upon boarding. She and more than a dozen relatives were traveling together on an annual group vacation.
At this time, there is no mention of any other amenity changes other than the removal of the air conditioning for any of the villas or cabanas. Originally named Carnival Triumph, the ship was launched in 1999 and underwent a massive transformation in 2019, renaming it Carnival Sunrise. During the refit, the ship received over 100 new staterooms, an interior refresh, and the installation of new top-deck attractions. Sunrise joins sister ships in the Sunshine class, Carnival Sunshine and Carnival Radiance. The ship is currently sailing short Caribbean voyages from Miami, Florida. The representative did not answer additional questions regarding the specific temperature threshold or calculation used to determine a refund.
We were on Magic last July in a spa balcony all the way forward starboard. This particular spa balcony did not have a roof above it on the balcony. Because of this lack of shade, the room was just a bit warmer than 70F, but keeping the curtains closed most of the time solved the problem. If you are in a balcony cabin, its gonna depend on if someone close to you is leaving their balcony door open. People dont realize that when they do this, it affects a whole block of cabins as far as AC goes.
The core concept behind cruise ship air conditioning systems is the same as that of other comparable systems, but there are some noteworthy differences. The most important piece of HVAC equipment that we have here is a chiller. The change – removing the air conditioning at the private villas and cabanas – may impact guests’ decision to rent the exclusive retreats, but guests can cancel their reservations for a full refund if preferred. As the Carnival Sunrise sailed to Grand Cayman and Jamaica at the end of July, the outside temperature reached over 90 degrees. Inside, vacationers reported their cabins were uncomfortably, even dangerously, warm because of broken air conditioning — with some saying their rooms hovered above 80.
Ellegan notified crew members of the situation and encountered long lines at guest services to speak with a representative (when she tried calling instead, she had difficulty getting through). Carnival sent bags of ice to her room but did not give her a refund or other compensation, she said. At this time of year, average high temperatures in both Jamaica and Grand Cayman are typically in the mid- to upper-80s, making this summer hotter than normal. Temperatures above 82 degrees Fahrenheit require people to take "extreme caution" to prevent heat-related illness, Dr. Sterling Ransone, a practicing family physician told Healthline. Over 85 degrees Fahrenheit and the weather becomes dangerous, where heat illness is likely and heat stroke becomes possible, Ransone said. Many thanks to our guests for their patience and understanding during this time.
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